Monge GarcĂ­a, M. G., Zamora Mayorga, D. J., & Cobo Litardo, E. T. (2025). Service quality in the municipal public sector: a case study in San Jacinto de Buena Fe using the SERVQUAL model. Ciencia Digital, 9(3.1), 127-145. https://doi.org/10.33262/cienciadigital.v9i3.1.3443